What You Need for a Remote Online Notarization Session

​Remote online notarization sounds convenient—getting documents notarized from your couch without driving anywhere or scheduling around a notary's office hours. But before you can jump into a RON session, you need specific technology, documents, and preparation. Many people schedule their first remote notarization only to discover they don't have the right equipment or their ID doesn't work with the system.

Understanding exactly what you need before scheduling a RON appointment prevents frustration, delays, and failed sessions. The requirements aren't complicated, but they're non-negotiable. Missing even one item means your session can't proceed and you'll need to reschedule.

Technology Requirements
1. A Device With Camera and Microphone
You need a computer, tablet, or smartphone with a working camera and microphone. The camera must clearly capture your face and government-issued ID for identity verification. The microphone needs to pick up your voice clearly so the notary can hear your responses to questions and oaths. Most modern laptops, tablets, and smartphones meet these requirements. Desktop computers without built-in cameras need an external webcam. Test your camera and microphone before your scheduled appointment.

2. Stable High-Speed Internet Connection
RON requires reliable internet with adequate speed for video streaming. You need at least 3-5 Mbps download speed and 1-2 Mbps upload speed, though faster is better for smooth video quality. WiFi works if it's stable, but wired ethernet connections are more reliable and prevent disconnection issues. Avoid using mobile hotspots or cellular data unless you have strong signal and unlimited data—RON sessions use significant bandwidth.

3. Updated Web Browser
Most RON platforms work best on Chrome or Safari browsers. Make sure your browser is updated to the latest version. Outdated browsers cause compatibility problems, loading failures, and session crashes. Internet Explorer doesn't work with most RON platforms—don't even try. Clear your browser cache and cookies before the session to prevent glitches. Disable ad blockers and browser extensions that might interfere with the platform.

4. Adequate Lighting
You need good lighting so the camera can clearly see your face and ID. Natural daylight from a window works best, but if your session is in the evening, turn on overhead lights and add a desk lamp if needed. Position lighting to illuminate your face without creating harsh shadows. Avoid sitting with bright windows or lights behind you, which creates silhouettes the camera can't see through. Poor lighting is one of the most common reasons ID verification fails.

Required Identification
5. Valid Government-Issued Photo ID
You must have a current, unexpired government-issued photo ID. Acceptable forms typically include driver's licenses, state ID cards, and passports. The ID must not be expired—even an ID that expired yesterday won't work with RON systems. The photo needs to clearly show your face, and all text must be legible. Damaged, worn, or faded IDs may fail automated scanning even if they're technically valid.

6. Name Match Requirements
The name on your ID must match the name on the documents you're signing. If there's a discrepancy—maiden name versus married name, nickname versus legal name, missing middle name—have supporting documentation ready like a marriage certificate or court order for legal name changes. Some RON platforms are strict about exact name matches and will reject close variations.

Document Preparation
7. Documents in PDF Format
RON platforms require documents in PDF format, not Word documents, JPEGs, or other file types. If your documents are in another format, convert them to PDF before your session. Make sure the PDF file size isn't too large—most platforms have limits of 10-25 MB. Compress large files using free online tools if needed. Have PDFs saved and easily accessible on your device before the session starts.

8. Documents Complete But Unsigned
Your documents should be completely filled out with all required information, but you must not sign them before the RON session. You'll sign electronically during the video conference while the notary watches. Pre-signed documents can't be notarized remotely. Review documents beforehand to ensure accuracy, but leave all signature lines blank.

Environmental Setup
9. Quiet, Private Location
Choose a location where you won't be interrupted by pets, children, doorbells, or background noise. The notary needs to hear you clearly, especially when administering oaths for affidavits. Privacy matters too—you're handling sensitive legal and financial information. Avoid public spaces like coffee shops. A home office, bedroom, or quiet room works perfectly. Close doors and windows to minimize outside noise.

10. Stable Surface for Your Device
Set up your computer, tablet, or phone on a stable surface so it doesn't move during the session. Holding a phone or tablet for 20-30 minutes is tiring and causes shaky video. Use a stand, prop, or stable surface to keep your device steady and positioned at eye level. The camera should clearly show your face without you having to hold the device constantly.

Payment Method
11. Accepted Payment Options
RON services require payment, and different platforms accept different payment methods. Most accept credit or debit cards through secure online payment systems. Some platforms require payment upfront when scheduling, while others collect payment after the session. Know the total cost including all platform fees before starting. Have your payment method ready and functional—declined cards delay or cancel sessions.

Additional Considerations
12. All Required Signers Present
If your documents require multiple signatures—both spouses on a mortgage, all business partners on a contract—everyone must be present during the RON session with their own valid ID. Each person needs to go through identity verification individually. You can't sign for someone else or have people join partway through. Coordinate schedules carefully to ensure all signers are available at the appointment time.

13. Time Buffer
Don't schedule your RON session right before another commitment. Technical issues, identity verification problems, or document questions can extend sessions beyond expected timeframes. Give yourself at least 45-60 minutes of buffer time so you're not rushed or stressed if minor problems arise.

14. Backup Plan
Despite preparation, technology sometimes fails completely. Have a backup plan if RON doesn't work—can you visit a traditional notary in person if needed? Is there deadline flexibility? Knowing your alternatives reduces stress if technical problems prove insurmountable.

What You Don't Need
You don't need special software installed—RON platforms run through web browsers. You don't need printing capabilities since everything is electronic. You don't need a notary stamp or any physical notary supplies. The platform and notary handle all technical aspects once you're properly set up.
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Being properly prepared for your remote online notarization session ensures everything goes smoothly and your documents are notarized correctly the first time. The requirements aren't difficult to meet, but each one is essential.
At Notary2Notary, we provide clear pre-session instructions and technology checks to ensure you're ready for your RON appointment. Our experienced remote notaries help troubleshoot minor issues and guide you through the process step-by-step.
Visit www.notary2notary.com to schedule remote online notarization with professional support that makes the technology easy.